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Aabbco LLC   

Aabbco LLC Policies:

Aabbco LLC is an authorized dealer of hardware and software products from leading technology manufacturers. Aabbco LLC does not sell used, refurbished, open box, return or off-lease products (unless otherwise specified). We sell products that are brand new and come with full manufacturer warranty and support (unless otherwise specified). Our products are guaranteed to be factory-sealed (unless burn-in or assembly is required by Aabbco LLC) and shipped in original box (when safe and practical) with CDs and documentation as applicable, directly from the manufacturer, from our distribution warehouse, or from our home office (unless otherwise specified).

Shipping:

We usually ship via FedEx, UPS, US Mail, Currier, or Common Carrier. Shipping & handling fees are fully disclosed on our estimates, on our invoices, and apply to all continental, contiguous USA addresses. Extra charges may apply for Hawaii, Alaska and Puerto Rico addresses (email sales for S&H to HI/AK/PR). We pride ourselves on our professional packaging and shipping. In-stock items usually ship within one business day of payment receipt. We do not ship on weekends. We can only ship to street addresses, not P.O. Boxes. We cannot ship some items to non-US addresses (Canada, Europe, etc.) at present. Please call us before placing an order if you'd like overseas shipping. Standard shipping does NOT include insurance - if you would like us to ship insured, please request this explicitly. We are not responsible for packages lost or misplaced by FedEx or UPS (or other carriers). If you elect not to require insurance, then you have agreed to self-insure the package and its contents.

Returns:

For non-local sales, Aabbco LLC offers a 15-day money-back guarantee if your item does not perform as advertised*. The guarantee applies to the item purchase price and any sales tax paid. If items are returned for any reason other than performance, a minimum 15% restocking fee may apply. Any shipping/handling fees paid is non-refundable, and buyer pays for return shipping. To qualify for refund, items must be returned in mint condition with all original packaging, components, CDs, manuals, cables, etc. For items with free shipping offers, our cost of shipping will be deducted from the refund amount. All sales are final after 15 days and no returns are accepted after that period. All warranties stay in full effect.

*Note 1: VoIP system, phones, adapters, cards and other components are not returnable for any reason. We recognize that due to the newness of the VOIP technology, you may be purchasing these items hoping that they will work in your network or PBX environment. However Aabbco LLC makes no representations, express or implied, with respect to the compatibility of a VoIP component with your system or environment, or its suitability for any particular purpose.
*Note 2: Other items not expressly listed above may also be subject to the no-returns policy. Please check with your Aabbco LLC salesperson prior to purchase.

In all cases, if an item is defective, you are entitled to warranty repair from the manufacturer within the warranty period.

Defective Items:

Please call us at 1-866-429-3030 or email Aabbco LLC in case of defect. We will attempt to resolve your problem via phone or email. In case the item must be returned for repair, you MUST obtain an RMA # and return instructions from us before returning the item. No returns will be accepted without an RMA #. Buyer pays for return shipping. Units returned will be tested and if found defective, repair will be attempted. If repair is not possible, a replacement will be shipped. Units returned and found not to be defective will be returned at customer's expense. Units found to have been damaged by customer will be repaired at customer's expense with prior customer authorization. Extended care warranty is available for many items to cover shipping costs on items returned for repair.

Low price guarantee on Talkswitch:

Aabbco LLC is an Authorized Talkswitch Reseller. We offer a simple, low price guarantee on Talkswitch products purchased from us. If another authorized dealer is offering a lower price, we will match or beat that price (send us the URL or written/email quote). If another authorized dealer is offering free incentives with your purchase, we will match or beat those incentives. If you find a lower advertised price within 30 days of your purchase from us, we'll refund 100% of the difference. Email Aabbco LLC with the following information to avail of this refund: a). URL of the merchant's site showing a lower advertised price than what you paid for your TalkSwitch system, b). Proof of purchase of the TalkSwitch system from Aabbco LLC, c). Your mailing address. Our low price guarantee applies to all new, factory sealed products of the same TalkSwitch brand and style that are available and in stock from any authorized US dealer. This price protection plan does not apply to limited-quantity offers, manufacturer's rebates, closeouts, clearances, bulk quantity items, or typographical errors.

Limitations and Disclaimer:

Aabbco LLC WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL INCIDENTAL, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE OF ANY KIND, INCLUDING LOST PROFITS (EVEN IF Aabbco LLC HAS BEEN ADVISED OF THE POSSIBILITY OF THE LOSS OR DAMAGE), BY REASON OF ANY ACT OR OMISSION IN THE SALE OF PRODUCTS OR SERVICES. ALL IMPLIED WARRANTIES EXISTING BY OPERATION OF LAW, INCLUDING SPECIFICALLY ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED AND NEGATED.

Terms of Use:

The use of this site and your doing business with Aabbco LLC is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site or placement of an order from this site or from Aabbco LLC in any other way, including but not limited to verbal, fax, and email orders, indicates your acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Aabbco LLC. Aabbco LLC reserves the right to make changes to this site and these terms and conditions at any time.

Copyright and Trademark:

This site is owned and operated by Aabbco LLC Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Aabbco LLC, Copyright © 2002-2006, ALL RIGHTS RESERVED. All audio clips are the sole property of Aabbco LLC or their respective content providers. All software used on the site is the sole property of Aabbco LLC or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Aabbco LLC's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Aabbco LLC is a trademark of Aabbco LLC. All custom graphics, icons, logos and service names are the sole property of Aabbco LLC. All other trademarks or service marks are the property of their respective owners. The use of any Aabbco LLC trademark or service mark without Aabbco LLC's express written consent is strictly prohibited.

Disclaimer and Limitation of Liability as to Products Sold:

All of Aabbco LLC's products are guaranteed against defects for 30 days from the date of the invoice (unless otherwise noted). Except as expressly stated herein, Aabbco LLC makes no representations or warranties, either express or implied, of any kind with respect to products sold by Aabbco LLC except as expressly stated herein, Aabbco LLC expressly disclaims all warranties, express or implied, of any kind with respect to products sold by Aabbco LLC, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Aabbco LLC arising from any product sold by Aabbco LLC shall be the purchase price of the product ordered. In no event shall Aabbco LLC, its directors, officers, employees or other representatives be liable for special, indirect, incidental, consequential, or punitive damages related to product or services sold, including lost profits (even if Aabbco LLC has been advised of the possibility of the loss or damage). ALL IMPLIED WARRANTIES EXISTING BY OPERATION OF LAW, INCLUDING SPECIFICALLY ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED AND NEGATED.

Disclaimer and Limitation of Liability as to the aabbco.com Web Site:

The aabbco.com web site and the materials therein are provided “as is”. Aabbco LLC makes no representations or warranties, either express or implied, of any kind with respect to the aabbco.com site, its operations, contents, information, materials or year 2000 compliance. Aabbco LLC expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that Aabbco LLC, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the aabbco.com sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

"LIST PRICE" is the suggested retail price (MSRP) provided to us by our suppliers. We make no representation that a substantial number of these products have been sold or offered for sale at the list price. Actual retail prices in your area may be substantially different. Because we sell our merchandise over the internet on a national basis, it is not possible to know if our merchandise is sold at list price in any particular location or at any particular time. "YOU SAVE" reflects the difference between our price and the supplier provided list price shown on our sites. Because the list price may be different than the actual retail prices in your area, you may not actually realize a savings of this amount and may want to make an exact comparison for yourself by checking the prices of other internet or local retailers prior to making a purchase.

Typographical Errors:

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, aabbco.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. aabbco.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, aabbco.com shall immediately issue a credit to your credit card account in the amount of the charge.

Links:

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Aabbco LLC is not responsible for the operation of or content located on or through any such site.

Order Acceptance Policy:

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Aabbco LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason. Aabbco LLC reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or credit information before accepting any order. Aabbco LLC is a reseller to end user customers. In addition, Aabbco LLC also sells to computer dealers, exporters, importers, wholesalers, or other customers who intend to resell the products offered by Aabbco LLC.

Sales Taxes:

Aabbco LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Service and Support:

Aabbco LLC provides limited technical support for a limited set of products. Supported products include Talkswitch PBX systems, and certain laptops. For all other products, requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.

Jurisdiction and Venue:

All contracts for product or services are entered into in Concord, California. You agree that any legal action brought against Aabbco LLC shall be governed by the laws of the State of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any action or proceeding brought by any party or arising from your use of or orders made to Aabbco LLC shall be an appropriate federal, state, county, or local court located in Contra Costa County, California, and as near as practical to Concord, California.

Attorney's fees and costs in action on contract:

The prevailing party in any suit, action, arbitration or proceeding to enforce any provision of this Contract will be awarded reasonable attorney's fees and costs incurred in that action or proceeding or in efforts to negotiate the dispute. 

 

Copyright © 2013 Aabbco LLC